Hi, I’m Kyana Brathwaite. I am registered nurse, wife, mom of two wonderful kids, and CEO & Founder of KB CALS – Caring Advocacy & Liaison Services. I have worked in the medical field for over twenty years, and I know that healthcare interactions can be a deeply personal experience.  

As a critical care nurse, I witnessed firsthand how a practitioner’s bedside manner can make a lasting impression. This kind of personal interaction translates into business. I have made it my priority to bring compassion, care and respect to all of the clients I serve. I provide healthcare interaction services that empower my clients to make informed decisions regarding their health and wellness and I coordinate a community of support, including medical practitioners, health systems and insurance providers to best fit their needs.

KB CALS partners with clients to assist in wayfinding, provider matching, benefit utilization, insurance research, and health and wellness planning. The process is interactive and participatory, so that the end result is a truly customized health and wellness plan that encompasses all aspects of the healthcare experience for an individual, family or business. 

What sets KB CALS apart is my commitment to seeing my clients as whole, unique individuals and learning about their healthcare needs through ongoing dialogue and conversation rather than relying solely on a medical diagnosis or a box checked on a health form. I truly take the time to listen to my client’s story, and that makes all the difference when creating meaningful healthcare connections that will impact the accessibility, cost and quality of care. I am dedicated to providing my clients with the best healthcare experience possible.